Mother Nature Products Privacy Statement

Thank you for visiting Mother Nature Products’s website. We’ve created this privacy statement in order to demonstrate that we care about how your personal information is managed on our site. The following discloses our information gathering-and-sharing practices for this site.

Information We Collect

Information you enter on our website or give us in any other way is retained and used for such purposes as responding to your requests, customising your future shopping experience with us, improving our site and communicating with you. 

We receive and store certain information automatically through your interaction with our site. This includes the use of "cookies,” which are unique identifiers linked to your device and provide features such as customised content and storage of your Shopping Cart information between visits.

Personal information cannot be collected via cookies; however, if you previously provided personally-identifiable information, cookies may be tied to such information.

Information You Can Access

We provide easy access to your personal and account information, including information regarding recent orders, and personal information such as your email address and shipping addresses. You are welcome to update this information to ensure that our records are up-to-date.

How Your Information is Managed

We are not in the business of selling on your information and will never do so. We only share customer information amongst employees of Mother Nature Products and with its subsidiaries and third-party service providers, such as our couriers and postal service providers, credit card gateway and customer service agents, who need this information to perform their functions, but may not use it for other purposes.

As our business develops, we might sell or buy stores and, usually in such transactions, customer information is shared as an asset but remains bound by the provisions of this Privacy Statement. In the event that Mother Nature Products is ever acquired, this information will likewise be transferred as a business asset.

We provide account and/or other personal information when bound to comply with any law or when information is deemed necessary in preventing or investigating fraudulent transactions or practices.

What About Links to Other Websites?

Our site includes links to other websites that are not owned or controlled by Mother Nature Products and we are not responsible for the privacy practices or the content of such websites.

Opt-Out Policy

You can opt out of receiving marketing correspondence from us by sending an email  or contacting us on 021 782 9117.

Ensuring Your Security

We take great care in ensuring that strict guidelines are employed to enhance the integrity of our business and for the common purpose of safeguarding your personal information.

Our shopping cart, and subsequently the entire transaction process, is secured by a Secure Socket Layer (SSL) Certificate which employs 2048-bit public key encryption, the highest standard available. Mother Nature Products uses this method throughout the entire transaction process, from the time that your personal information is requested, to the end of the transaction. 

Conditions of Use

When you visit our site, your interaction is governed by our standard Terms & Conditions and privacy policy notice. If you have any concerns please let us know and we will do our best to improve your experience. 

From time to time our changing business may call for amendments to our Privacy Statement and our Terms & Conditions may also change. Please call back regularly to check on the status of these policies.

However we will never materially change our policies and practices to make them less protective of your information without giving you reasonable prior notice.