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Please note that we do not accept/ refund products sold unless under special circumstances; at our discretion. We may accept un-used and un-washed Mother Nature products purchased directly from our webshop and returned within an acceptable period of time of 6 months post-purchase date but at our discretion. We do replace/ repair faulty manufactured goods within 6 months of purchase so long as the fault is proven to be related to a manufacturing-related problem. Please ensure you follow our user/ care guide (especially regarding the washing care instructions) at all times and seek advice directly from us if unsure. 100% natural fabrics need special care. We do offer repairs under reasonable circumstances, for a fee.